Terms of service

Terms of Service (Terms of Service) for Retroboy

Last updated: 11/10/2023

Welcome to Retroboyy.no, powered by Retroboy Liekis. These Terms of Service govern your use of the services offered on our website. Please read these Terms carefully before using the Service. By using the Service, you agree to be bound by these Terms.

 

1. Description of the service

Retroboy offers a wide range of services and products related to classic Nintendo consoles and vintage gaming experiences via our website. Retroboy is your ultimate destination for everything related to classic Nintendo consoles and vintage gaming experiences. We specialize in providing a wide range of services and products for retro gaming and collectibles enthusiasts.

Our range includes:

  • Restored and non-restored Nintendo consoles: We offer carefully restored classic Nintendo consoles, as well as non-restored but thoroughly cleaned consoles for those who prefer the authentic feel of retro gaming.

  • Modified consoles: Explore our selection of modified Nintendo consoles customized to give you a unique gaming experience. From new functionality to improved graphics, our modded consoles give you another dimension of fun.

  • Accessories: Find everything you need for your retro gaming experience, including multicarts, R4 cards, charging cables and other accessories that make your gaming more convenient and enjoyable.

  • Other game consoles: In addition to Nintendo consoles, we also offer alternative game consoles such as Analog Pocket, for those who want to explore wider gaming options.

  • Modification and repair: We offer services for modification and repair of selected consoles. Whether you want to upgrade an existing console or have a broken device repaired, our experienced team has you covered.

Our goal is to preserve and share the joy of retro gaming with our customers. We believe in providing high-quality products and services that give you the authentic experience of classic games, while giving you the opportunity to customize and explore the world of retro gaming on your own terms. Explore our selection and discover the treasures from the golden age of gaming. We're here to help you with your retro gaming needs and wants.

Thank you for your trust in Retroboy and we look forward to helping you explore the wonderful world of retro gaming.

 

 

2. Payments and prices

The prices for our products and services are stated on our website. We reserve the right to change prices at any time without notice. All payments are subject to our payment terms.

 

3. Right of return and refund

Return and Refund Policy

Returns accepted for 14 daysWe want to ensure that you are completely satisfied with your purchase. Therefore, we accept returns within 14 days from the date of purchase. If more than 14 days have passed, unfortunately we cannot offer you a refund or exchange.

Customer responsible for return shippingTo start the return process, the customer must contact our customer service to obtain a return instruction. The customer is responsible for the shipping costs associated with the return. Please ensure that the item is properly packed to avoid damage during the return transport.

5% transshipment feePlease note that a restocking fee of 5% of the original purchase price will apply to all returned items. This fee will be deducted from the total refund. The transshipment fee covers the costs associated with processing, inspection and administration of the return.

Exception: No sale itemsPlease note that no refunds or returns will be accepted for items marked as "end sale" or "final sale". These items are sold as is and cannot be returned.

The process for requesting a return

  1. Contact our customer service atRetroboyyyy@gmail.comto request a return and receive return instructions.

  2. Pack the item properly to prevent damage during the return transport.

  3. Send the item back to us at the address given in the return instructions.

  4. After we have received and inspected the item, we will process the refund. Refunds are usually processed within 5-7 working days after the item has been received.

  5. The refund will be made to the original payment method used for the purchase.

We reserve the right to reject returns that do not follow our returns policy. If you have any questions about our return and refund policy, please contact our customer service.

This policy is effective from 10/10/2023and is subject to change without notice. It is your responsibility to regularly check our policy for any updates or changes.

Thank you for shopping with us and we look forward to helping you with your return and refund needs.

 

4. Copyright and intellectual property rights

Content on our website, including text, images, graphics, logos and software, is protected by copyright and other intellectual property rights belonging to Retroboy. You agree to respect these rights and not to copy, distribute or otherwise use the content without our written permission.

 

 

5. Disclaimer

The Service is provided "as is," without warranties of any kind, expressed or implied. We do not accept responsibility for any errors or omissions in the service, or for losses arising from the use of the service, unless it concerns returns and refunds in accordance with our Refund and Return Policy which gives customers the right to request a return and refund within 14 days from the date of purchase. Please see our Refunds and Returns Policy for details on returns and refunds within this time frame.

 

 

6. Changes to the Terms

We reserve the right to change these terms at any time. Any changes will be announced on our website together with the date of the last update.

 

7. Contact information

If you have any questions or concerns regarding these terms, please contact Retroboy Liekis at retroboyyyy@gmail.com.

By using the Service, you agree to be bound by these Terms. Thank you for choosing Retroboy for your needs and we look forward to serving you.